Salon Policies

At Steven Scarr Hair in Coxhoe, we aim to make every visit smooth and stress-free. To help us do this, we have a few simple policies in place regarding bookings and colour services.

If you have any questions, please don’t hesitate to get in touch on 0191 377 1830.

Booking & Cancellation Policy

As a small business, we require a 25% booking fee to secure your appointment.
Any cancellations or changes made within 48 hours of your appointment will result in the booking fee being retained.

Colour Testing (AAT)

A ColourStart Patch test is required 6 days prior to your colour appointment. A £15 manufacturers fee applies, the colour service cannot be carried out without a valid patch test.